How should conflicts be resolved according to NGA?

Resolving conflicts in alignment with the person’s goals and preferences is fundamental to maintaining a client-centered approach in fiduciary practices. This method emphasizes the importance of understanding the individual's wishes and values, ensuring that conflict resolution aligns with their best interests. By prioritizing the person's goals, fiduciaries can facilitate a resolution that is not only respectful of their autonomy but also promotes their overall well-being. This approach often leads to more satisfactory outcomes for all parties involved, as it takes into account the unique circumstances and preferences of the individual.

Utilizing legal channels may provide a solution in some instances, but it does not necessarily consider the preferences and aspirations of the individual, which is crucial in fiduciary contexts. Ignoring conflicts until they escalate is counterproductive and can result in more significant issues down the line. Additionally, delegating decisions to family members may not honor the individual's specific goals and could lead to decisions that are misaligned with their desires. Hence, aligning conflict resolution with the person's goals and preferences is the most constructive and respectful approach in fiduciary practices.